FAQ

What’s Included?

Supplies for creating (garment/ textile, cut adhesive, colors/ foils, weeders, press, instructions and finishing details)

Party Coordinator that is entertaining as well as provides the step by step instruction.

• Tables and chair are included at our facilities. Tables and chairs for guests are not provided for our mobile operations.

Deposit

A deposit is due to hold your desired date and time with the event coordinator. The deposit is equal to the minimum head count charge plus any applicable custom fees and travel charges for the event.

Payments

Payment is due in full 4 business days prior to the event; otherwise items may not be available for party. Payments may be split among individuals.

Tax is charged on all events.

Split Payment

Projects may be split to a per person fee. A single deposit will be required. A deposit may be refunded the first business day after the event, if the minimum was met. If the minimum was not met, the amount up to the minimum will be deducted from the deposit. The remainder of the deposit will then be refunded.

The depositor may elect to have their project deducted from the deposit or may have paid on their own.

Refunds and Cancellations

Events have a 14 day cancellation/reschedule policy. One-half of the invoice price will be credited for a future date on cancellations made before the 14 day cancellation date. Events canceled after the 14 day window will not receive a credit. No-Shows are charged in full and invoice total will not be discounted.

We reserve the right to refuse service to anyone we feel displays abusive and/or inappropriate behavior to any member of our staff or event attendees, and your event will be canceled with no refund.

Final Guest Count

We will contact you 4 business days prior to your event to confirm the exact headcount. This allows us to bring the right materials. We will not refund any money for cancelled guests or no-shows; however, we can leave a party box with instructions.

Venues/Valet/Air Conditioning

Our team will travel to the venue of your choosing. We ask that you inform us of the amount of space available so we can tailor your experience to fit your needs. If traveling to a hotel there will be a Valet fee charged to the card on file. If the event is at your home we ask that there is easy access to the front door, as we have heavy items to carry in. Please have all pets put safely away. During the Texas summers we ask that you turn the air conditioning slightly lower as we will be moving quickly in and out of the doors and some of the air may escape leaving the room slightly warmer, especially when everything gets going.

Locations

We are currently located throughout Texas in

• Retail Locations
  • Waco, TX
  • Temple, TX
  • Cedar Park, TX
• Mobile locations
  • NW Houston, Spring, The Woodlands, Cy-Fair
  • Waco area
  • Temple
  • North/ NW Austin, Cedar Park

By submitting your credit card for payment you are agreeing to all terms listed.